In Orlando, FL, on a recent job done by a local tree-service company, a crane being used by the crew fell onto the homeowner’s house. This happened in the middle of a project where they were doing extensive tree trimming. The crew panicked and left the property, unfortunately without even checking on the well-being of the homeowner.
We offer you our assurances that this would never happen on one of our jobs. In the first place, we set up all our equipment, including cranes and bucket trucks, with stabilizers and constraint systems. Furthermore, every rig is operated by crew members that know what they’re doing and know the limits of each machine.
Second, in the event of any sort of mishap, our crews are trained to manage unforeseen events responsibly. Every crew member is equipped with education, resources, and experience. You can count on the fact that you and your property are in capable, seasoned hands.
In the rare case that damage happens--to your trees or your home or any part of your property--we will take care of it promptly. We will begin with thorough communication with you, the homeowner, to acknowledge the situation, assess the damage, and come up with a plan for dealing with it.
We carry insurance to cover all scenarios. We will immediately address the situation and stay on it, with regular updates with you, until it’s resolved to your satisfaction. We will not collect on payment for services rendered until all damage has been taken care of and the original job completed to your satisfaction.
